The place was very clean, the staff were helpful and skilled, and the breakfast was fantastic, plus I had a room with amazing views of the cathedral.

Newly remodelled room, spotless, with a special note from the family, an excellent bathroom and excellent facility.

Wi-Fi was very spotty.

Stayed in a charming traditional hotel over Christmas for three wonderful days, highly recommend staying here.

This place is located right in the center, close to all the sights and transportation, including the railway station. I stayed here for 3 nights and had the chance to dine at a restaurant that has earned a Michelin star. the service was top-notch! 🌟

The breakfast here was extensive and included delicious eggs benedict prepared to a gourmet standard.

I had an amazing experience staying at the Excelsior Hotel Ernst Am Dom. The location was perfect, right across from the cathedral, making it easy to navigate. The restaurant was wonderful, with impeccable service and a gracious staff. The hotel itself was elegant and had a gorgeous courtyard bar. I highly recommend this hotel for a fantastic stay.

Wow, what an amazing stay at Excelsior! The staff were incredibly polite and helpful, and the location right by the train station, cathedral, and Christmas markets was perfect. We were spoiled with an upgrade to a luxurious suite for my partner's birthday, and the room was clean, tidy, and beautifully decorated. The chamber maids were attentive, ensuring we always had clean towels and a spotless bathroom. The breakfast was divine, and the overall experience was top-notch. Highly recommend!

Would be happy to recommend this hotel.

I had a wonderful stay at this hotel. The staff were amazing and went above and beyond to make my stay comfortable. The location was perfect, as it was very close to the train station and in the square out front of the Cathedral. The hotel facilities were top-notch, and I especially enjoyed the free access to the minibar. The breakfast was divine, with a variety of options including turkey bacon. The hotel was also very clean, and the bed and duvet were super comfy.

For me, it was ideal.

Convenient location near famous landmarks, museums, and train station. Friendly and professional staff. Spacious and comfortable room with thoughtful amenities. Excellent breakfast with a minor exception.

I recently stayed at a hotel that was perfectly located right in the heart of the city. It was just opposite a stunning cathedral and conveniently situated in the platform of the main train station. The rooms were spacious and comfortable, with fresh flowers adorning the hotel thanks to their own flower shop. The service was outstanding, with a friendly and helpful staff who made me feel like royalty. The breakfast was delicious and there were plenty of facilities available, such as a well-equipped gym and a relaxing lounge with live piano music.

I was a bit disappointed that the gym didn't have free weights.

From the moment we arrived, we were treated with every courtesy. We appreciated the opportunity to check in early and check out late. The room upgrade was a bonus. The rooms were amazing with walk-in closets and large, well-equipped bathrooms. The view of the Cathedral from our room was lovely. The Gym and Spa were luxurious.

Felt extremely welcome, no complaint.

Lovely staff, beautiful and spotless room, amazing location with view of the Cathedral, comfortable and spacious room, friendly environment.

Nothing, no complaints at all.

the hotel exceeded my expectations in every way. from the friendly staff to the comfortable rooms and excellent location, everything was perfect. i have stayed in many hotels in cologne before, but excelsior hotel ernst am dom stands out as the best. i highly recommend it for a romantic getaway.

Elevator was slow.

excelsior hotel exceded my expectations! incredible staff went out of their way to help, perfect location for market, shopping, and attractions. roomy and comfy accommodations with nice touches like slippers and robes. would recommend to anyone visiting the area.

Restaurant fully booked, but fun beer keller next door.

This luxurious hotel offers exclusive amenities and fulfilled all my needs. the service was impeccable and the spa & wellness center was perfect for relaxation. the sauna and steam room were delightful, and the massage left me feeling rejuvenated. the exclusive restaurant had delectable cuisine and the bar/lounge area was great for drinks. the location is also superb, near popular attractions.

The only minor issue I encountered was the noisy room. However, this was quickly resolved by the attentive staff.